UNOPS – United Nations Office for Project Services is Recruiting HR Officer’s (2024)

Closes 9 Feb 2024

UNOPS – United Nations Office for Project Services is an operational arm of the United Nations that supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian and development projects around the world.

UNOPS mission is to help people build better lives and countries achieve peace and sustainable development.

 UNOPS Bangkok Shared Service Centre (BSSC) is a corporate delivery platform of transactional services under the Shared Services Centre (SSC). BSCC was established for the purpose of: providing global cost-effective transactional services, enhancing the compliance and operational capacity of UNOPS, increasing efficiency, reducing costs and standardizing systems and procedures. BSSC provides global HR shared services related to personnel administration.

For young professionals, a job within UNOPS BSSC offers the opportunity to enter the United Nations system via crucial back office service delivery in an engaging and development-focused work environment as part of a dynamic and effective UN entity. BSSC jobs offer a platform of learning and exposure to UNOPS’ operations and the greater UN system.

The HR Officer – Recruitment Support Services works in close collaboration with the Programme, Project and Support Services colleagues administering UNOPS and partner personnel in the region and with UNOPS HQ colleagues, to exchange information and ensure consistent service delivery, particularly in terms of recruitment processes.

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The HR Officer – Recruitment Support leads the team that provides recruitment services to field offices, ensuring high quality of work, accurate, timely and properly recorded/documented service delivery. Additionally, s/he promotes a client-oriented approach and is responsible for ensuring consistent compliance with the governing rules and regulations for HR management and selections in UNOPS.

Summary of Key Functions:

  1. Team Management 
  2. Talent Acquisition and Administration
  3. Support to Policy Development and Implementation
  4. Knowledge Building and Knowledge Sharing

1. Team Management

  • Guide and supervise the recruitment team to ensure its provision of efficient and high quality service to clients.
  • Ensure the team is highly motivated and thriving in their work.
  • Facilitate the engagement of the team supervised through effective recruitment, work planning, performance management, coaching, and promotion of learning and development.
  • Provide oversight, ensuring compliance by team members with existing policies and best practices.

2. Talent Acquisition and Administration 

  • Oversee the application and implementation of talent acquisition policies and processes covering recruitment, position management, salary and benefits administration, and contract issuance.
  • On an ad hoc basis, serve as the HR Representative on CBI panels, taking minutes during interviews and finalizing the overall selection minutes with active input from panel members (English-language panels).
  • Under the guidance of IPAS HR, coordinate the efficient administration of contractual modalities, loans, exchanges, and secondments in the given geography, including oversight of engagement with relevant partners.
  • Produce data-driven suggestions for the improvement of recruitment practices by creating and monitoring recruitment KPIs, efficiencies, and procedural timelines.

3. Support to Policy Development and Implementation 

  • Contribute to HR policy development and corporate HR initiatives by providing data on trends, risks and opportunities and sharing local recruitment best practices.
  • Maintain an effective level of business literacy about the Organization’s objectives and plans, and in consultation with Management, implement the corporate HR strategy and recruitment initiatives.

4. Knowledge Building and Knowledge Sharing

  • Organize, facilitate and/or deliver training and learning initiatives for personnel and new joiners on recruitment-related topics.
  • Conduct initiatives on capacity development and knowledge building for HR personnel in the area of recruitment, including network development, plans, learning plans and activities, HR practice information and best practice benchmarking.
  • Guide team’s collection of feedback, ideas, and internal knowledge about processes and best practices and utilize productively. 


  • An advanced University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is required.
  • Or a first University degree in Human Resources, Business Administration, Public Administration, or equivalent disciplines combined with 2 years of relevant experience.
  • Knowledge of UN policies, procedures and practices is desirable.

Language Requirements:

  • Fluency in English is required.
  • Working knowledge of Spanish and/or French is highly desirable.

Click Here to Apply

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