World Bank Group is Recruiting – Program Assistant [2024]

Administration/Office Support

World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development.

On March 5, 2020, the Board of Executive Directors at The World Bank approved measures to enhance the World Bank’s accountability system by establishing a new independent Accountability Mechanism (‘AM’), which houses both the existing Inspection Panel and the newly established Dispute Resolution Service.

The Inspection Panel was created in September 1993 by the Board of Executive Directors of the World Bank. It is an independent accountability mechanism for people and communities who believe they have been or will likely be adversely affected by a World Bank financed project.  The Panel carries out independent investigations of Bank-financed projects to determine whether the Bank is in compliance with its operational policies and procedures and reports related findings to the Board of Executive Directors. It is an impartial fact-finding body, independent from the World Bank.

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Duties and Responsibilities

The Program Assistant (PA)will be responsible for assisting and supporting the Chair and members of the Inspection Panel and compliance staff by providing direct program support on logistics, coordination, organization of events and meetings related to the substantive compliance function of the IPN. The PA will report directly to the Chair of the IPN on a day to day basis on operational and technical matters related to the Inspection Panel work and report to the AMS on Administrative matters.

The role requires the ability to anticipate needs, a positive, can-do attitude, and a high level of discretion, preserving the firewall between the AMIPN and AMDRS/AMSEC on compliance matters, and the independence of the Inspection Panel.

Success factors for the position include: teamwork, ability to prioritize, organize, monitor; ability to plan ahead but also adjust as needed; provide logistical and program support to the work program of the Compliance team; sound judgment excellent technology skills; discretion and diplomacy.

The Program Assistant will coordinate with the AM Senior Executive Assistant on an as needed basis while maintaining the confidentiality and discretion needed supporting the Panel Chair and Panel Members.

Responsibilities: Specifically, the Program Assistant’s responsibilities include but are not limited to the following:

  • Provides programmatic and logistical support to the Panel, working closely with the Panel and Compliance staff, to ensure efficient workflow and operations of the IPN;
  • Manages the Chair and Panel Members’ calendar, prioritizing effective time management;
  • Prepares and format Inspection Panel Compliance documents to be submitted to the Board, including overseeing and distributing BOS documents related to compliance matters;
  • Works with Corp Sec to coordinate meetings of Chair and Panel Members with Board and CODE members;
  • Ensures work priorities, procedures, and systems for the Inspection Panel follow World Bank procedures;
  • Working closely with the Panel Chair, screens incoming correspondence and phone calls, as appropriate, using judgment, tact, diplomacy and discretion in either answering or redirecting inquiries to appropriate sources and in dealing with highly sensitive and confidential matters or making independent decisions when multiple courses of actions are required;
  • Under close direction of the Chair of the Panel assists new Panel members and compliance staff with their commencement, on-boarding, visas, HR systems and helps familiarize them with Bank processes, protocols and guidelines as they relate to the compliance function;

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