Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.
Standard Bank Africa’s largest bank by assets and one of the world’s leading banks, the Industrial and Commercial Bank of China (ICBC) have renewed their strategic cooperation partnership for another five years. The partner institutions continue to lead the Africa-China trade and investment markets, jointly providing unequalled expertise and capabilities to individuals and businesses trading between Africa and China.
Job Description
To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.
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Purpose and strategy
Standard Bank belief in Africa is rooted in the vast possibilities and opportunities it presents. Standard Bank navigates these opportunities with integrated thinking, aligning our purpose and strategic approach to emerging trends, ensuring that the execution of our strategy creates enduring value.
Standard Bank Background
1953
Standard Bank’s administrative head office moves from Cape Town to Pretoria.
1959
The bank’s head office moves from Pretoria to Johannesburg.
1970
The bank occupies its prestigious new head office building at 78 Fox Street, Johannesburg.
1977
Standard Bank opens a branch in Jabulani, Soweto on 15 February, the first bank to open a full branch in Soweto.
1990
Our new head office complex, Standard Bank Centre in Simmonds Street, Johannesburg, is officially opened on 6 August.
The bank’s origins can be traced to 1862, when a group of businessmen led by the prominent South African Politician John Paterson who formed a bank in London initially under the name Standard Bank of British South Africa.
Stanbic Bank clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
In 1992 the bank acquired the operations of ANZ Grindlays Bank in eight African countries. Most of the newly acquired banks were renamed Stanbic Bank, to avoid confusion with the former parent (and now competitor), Standard Chartered, which continued to operate in Africa.
Several more banks in Africa were acquired during the 1990s, and adopted the Stanbic name. Standard Bank now trades under the name Stanbic Bank in Botswana, DRC, Ghana, Kenya, Malawi, Nigeria, South Sudan, Tanzania, Uganda, Zambia and Zimbabwe.
In 1969 the Standard Bank Investment Corporation (now Standard Bank Group) was established as the holding company of the South African bank. During the 1970s and 1980s Standard Chartered gradually reduced its shareholding, and sold its remaining 39% stake in Standard Bank Group in 1987, transferring complete ownership of the holding company to South African investors and in particular Liberty Life.
Qualifications
Minimum Qualifications
- Secondary/High school/A levels/Matric
- National Certificate in Banking (NQF5) would be advantageous
Experience
- 1-2 years previous banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
- Familiar with the legal aspects regarding cash handling.
- Knowledge of the functions of other departments within the branch
- Retail experience
Additional Information
Behavioural Competencies
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Examining Information
Technical Competencies
- Banking Process & Procedures
- Application & Submission Verification (Business Banking)
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)
