Job Bank is Canada’s national employment service, available as a website and mobile app. Job Bank help’s foreigners and Canadians find work and plan their careers, and they make it easier for employers to recruit and hire across the country.
In 1980 the Government of Canada aims to improve the delivery of services to citizens with the launch of one of the world’s first public computer networks – ‘Cantel’ – in public spaces across the country. Canadians can now search for jobs anywhere in Canada in the National Job Bank database.
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Hotel attendants, also known as room attendants, have a variety of responsibilities that include :
- CleaningClean rooms, bathrooms, hallways, stairways, and public areas using cleaning equipment. This includes dusting, sweeping, vacuuming, and sanitizing. They may also polish furniture and fixtures, wash windows, and make sofa beds.
- Customer serviceGreet guests, answer questions, and ensure rooms are well-stocked and welcoming.
- MaintenanceReport any maintenance issues, such as faulty items, to the appropriate department. They may also check room safes and set dials for check-out and vacant rooms.
- Other dutiesReplace bed linens and towels, restock food and beverages, and collect and dispose of trash and recycling. They may also report room vacancy status
Job brief
We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests.
Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you’re interesting in kickstarting your career in the hotel industry, we’d like to meet you.
Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Responsibilities
- Change bed linen and make beds
- Replace used towels
- Sweep and mop floors
- Vacuum carpets
- Dust furniture
- Replenish bath care products (e.g. soap and shampoo)
- Restock beverages and food items in the mini-bar
- Clean public areas, like corridors
- Report any technical issues and maintenance needs
- Address guests’ queries (e.g. on additional services)
- Help guests retrieve lost items
- Ensure all assigned rooms are clean and tidy by the end of the shift
- Follow hotel security guidelines
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Assist passengers as required
- Address customers’ complaints or concerns
- Assist clients/guests with special needs
- Attend to baggage problems
- Escort incoming guests to their rooms
- Handle luggage for hotel guests
- Maintain luggage storage area
- Provide information regarding features of rooms, service of hotel and points of interest
- Receive and deliver items and messages for guests
Responsibilities
- Clean and tidy all areas to the standard cleanliness within time limits
- Deliver excellent customer service
- Create daily job lists and record all serviced rooms
- Maintain equipment in good condition
- Report on any shortages, damages or security issues
- Handle reasonable guests complaints/requests and inform others when required
- Check stocking levels of all consumables
- Comply with health and safety regulation and act in line with company policies and licensing laws
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
- Experience with industrial cleaning equipment and products
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
- High school diploma is a plus
How to apply
By email
By mail
801 Main St SE, Slave LakeSlave Lake, ABT0G 2A0
Advertised until
2024-07-27
