UNICEF is Recruiting : Social & Behavior Change Officer, Harare (2023)

Closes: 12 June 2023

UNICEF has been operating in Zimbabwe since 1982. We are a team of passionate professionals committed to the protection and fulfillment of children’s rights. 

Supporting the Government’s vision of a prosperous and empowered upper-middle-income society, the 2022 to 2026  UNICEF Zimbabwe country programme is aimed at contributing to sustainable socioeconomic development that provides all children, including adolescents, with opportunities to fulfil their potential, lead a healthy life, access quality learning and protection and meaningfully participate in society.

Also Read: Spain Scholarship Opportunities for International Students (2023)

Summary of key functions and accountabilities

Generate and utilize research, data, and evidence to inform the design, measurement, and monitoring of SBC programs and outcomes in both development and emergency contexts and to build the evidence base for SBC.

  • In collaboration with sectoral and cross-sectoral specialists, relevant government officers and other UN/NGO partners, design, implement, and/or participate in SBC situation analyses and formative research that identify social and behavioral drivers.
  • Initiate, commission, manage and/or utilize qualitative and quantitative research on social and behavioral drivers that include behavioral analysis, human centred design, social listening, behavioural insights, participatory research and/or RCT.
  • Supports data collection, tracking, monitoring and reporting SBC results and prepare syntheses of results.
  • Collate and summarize data, evidence, and trends for social and behavioral issues to inform evidence-based SBC strategies, plans and activities
  • Assists in establishment of community feedback mechanisms and use feedback to inform community engagement and SBC actions for disaster preparedness, response, recovery and resilience. Generate and use SBC evidence, data, and assessments for disaster preparedness, response, recovery and resilience.
  • Contributes to terms of reference, research tools, frameworks and protocols for generating evidence to inform SBC initiatives and apply tools, methodologies and frameworks for data collection, tracking, monitoring and reporting and disseminating SBC results.
  • Conduct and/or participate in country programme monitoring and evaluation exercises and make recommendations on work plan revisions based on the results.

Design, plan and implement SBC activities that are backed by social and behavioural evidence and strong engagement and participation mechanisms in both development and humanitarian contexts.

  • In collaboration/consultation with UNICEF sectoral and cross-sectoral specialists, relevant government officers and other UN/NGO partners, provide technical and administrative support for the development, implementation and monitoring of evidence-based SBC strategies and activities, in line with global standards and UNICEF priorities and approaches.
  •  In collaboration/consultation with UNICEF sectoral and cross-sectoral colleagues and implementing partners, select appropriate SBC activities and platforms for engagement, ensuring quality and integration of the latest evidence and science-backed approaches. In this process, oversee coordination with SBC stakeholders and partners to align plans and activities.
  • Identify/propose actional evidence-based programme/strategy recommendations from current data, evidence and trends for priority social and behavioral issues and ensure the integration of latest innovative approaches and technology in SBC in programme approaches and advocate for their adoption among internal and external stakeholders.
  • Apply the above skills of designing, planning, implementing, and monitoring of community engagement.

Education: A university degree in one of the following fields is required: Social Sciences, sociology, anthropology, communication studies/communication for development, psychology or another relevant technical field.


A minimum of two years of relevant professional experience is required. 

Experience working in a developing country is considered as a strong asset.

Background and/or familiarity with emergency is considered as a strong asset.

Language Requirements:

Fluency in English and local language is required. Knowledge of another official UN language is considered an asset

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children.

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