Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries.
Concern’s vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression.
Concern’s culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.
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Policies and procedures
- Ensure that support systems are in place and functioning in accordance with best practices in order to ensure transparency and accountability to programme participants, donors, government, and other relevant stakeholder.
- Promote and ensure compliance with the requirements of Concern’s Code of Conduct and its associated policies and implementation of the Core Humanitarian Standard (CHS), along with Concern’s community-based feedback, complaints and response mechanism (FCRM) to ensure maximum protection of and accountability to programme beneficiaries.
- To ensure efficient and effective use of resources for the delivery of the country programme and to ensure regular internal and external reviews and audits are carried out.
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Programme Development and Management
- Lead the strategic development and implementation of programmes in line with Concern organisational strategic plan and following the Concern Project Cycle Management policy including proposal writing and sourcing funding.
- Ensure effective coordination of technical inputs (e.g. Head Office advisors) in designing, implementing, monitoring and evaluating programmes.
- Take lead in ensuring targets of the country level funding strategy are met and establish productive working relationships with donors and be responsible for undertaking country level negotiations related to securing funding, programming contracts, and reports.
- Develop partnerships with local NGOs and CBOs through the application of Concern assessment tools
- Manage the country programme effectively including allocation of resources and ensuring that appropriate monitoring and controls are established and maintained at all levels by working with programme and systems managers, staff and where relevant partners.
- Provide adequate leadership and support to programme managers in setting up high quality standards and implementation of programmes.
- Ensure that all programmes are implemented and completed according to programme documents including agreed plans and budget, and in compliance with donors and internal policies.
- Maintain effective communication and liaise with Concern Head office in Dublin and ensure that high standard internal and donor reports are produced and submitted in timely manner and in line with relevant targets and objectives.
People Management
- Line manage senior management staff (Country Management Team – CMT) and be responsible for the overall management and development of national and international staff.
- Manage and support country programme team ensuring that there is clearly defined structure and job descriptions for all staff.
- Ensure that regular staff Performance and Development Review (PDR) system is established and maintained and that PDRs are adequately undertaken at all levels.
- Develop, review, and effectively implement all Human Resources related procedures in accordance with Concern policies and procedures and in line with the national labour laws.
- Establish and maintain regular, participative and documented forums and meetings for all key staff to discuss policy, strategic, operational and management issues, coordinate planning and implementation of activities, and ensure information sharing.
Budget and Financial Management
- Responsible for overall financial management including participatory budget preparation, revision and monitoring and timely submission of Budgets and reports to HQ.
- Ensure that the Concern organisational financial guidelines and procedures are adhered to.
- Develop and implement work and expenditure plans and ensure that the country programmes are implemented within agreed and approved budget through undertaking regular budget monitoring of expenditure against budget.
- Ensure that internal and donor financial reports are submitted in timely manner and up to high quality standard.