IOM was Established in 1951, International Organization for Migration (IOM) is the leading UN agency in
the field of migration, works closely with governmental, intergovernmental and nongovernmental partners.

IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

The Internship Programme targets young, talented students and graduates willing to gain
practical experience in a field relevant to the Organization through their involvement in daily
working activities in migration-related areas, support/administrative functions and/or different
thematic areas.

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Also Read: Immigrate to New Zealand – Work in Horticulture or Viticulture Industries

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Context:
The Intern will work under the overall supervision of the Regional Director, the guidance and
direct supervision of the Regional ICT Officer and in cooperation with other colleagues of the
Programme Support Unit and the Resource Management Unit.

Essential functions are as follows;
Core Functions / Responsibilities:

1. Serve as the first level and frontline for helpdesk technical support requests, interacting with local
   and remote users to provide assistance and troubleshooting.
2. Provide technical support to corporate applications and ICT standard software (e.g. Office365,
   SAP, Migrant Applications, Internet security, Mobile Applications);
3. Provide technical support with the installation and maintenance of servers, computers, and
   peripherals.
4. Assist with the monitoring of workstations, servers, LAN, and WAN equipment (e.g. Firewall,
   switches, Wi-Fi access points, Microsoft Intune, backup and antivirus systems);
5. Provide biometric system management functions including set-up, installation, monitoring,
   adding users, and devices, modifying user profiles, and system maintenance.

Required qualifications and Experience
Education

• Currently enrolled for University Degree or post graduate programme in the field of
  Information and Communication Technology or a related field.
• University Degree in the above fields of study
  
• Experience
• Experience with relational databases, operating systems, Microsoft Office 365 applications,
  cloud computing, and networking technology.
  Skills
• Operating systems: Install, configure, manage, and troubleshoot operating systems.
• Cloud computing: Understand and use cloud computing concepts and services.
• Networking: Understand and use basic networking concepts and protocols, and
  troubleshoot networking problems.
• Microsoft Office 365: Use the Microsoft Office 365 suite of applications to create and edit
  documents, spreadsheets, presentations, and emails.
  
• Languages
  Fluency in English is required for this position. Knowledge of local languages is an advantage.
  Competencies:
  The incumbent is expected to demonstrate the following competencies:
  Values
• Inclusion and respect for diversity: respects and promotes individual and cultural
  differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner
  consistent with organizational principles/rules and standards of conduct.
• 
  Core Competencies
• Teamwork: Develops and promotes effective collaboration within and across units to achieve
  shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner.
  Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes
  responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains
  complex matters in an informative, inspiring and motivational way.

Eligibility and Selection
In general, the Internship Programme aims at attracting talented students and graduates who:

• have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and
  activities,
• are holding a scholarship for internship placements in international organizations and/or for whom
  internship is required to complete their studies,
• are sponsored by governmental/non-governmental institutions and/or academia to work in specific
  areas relevant to both IOM and the sponsor,
• are enrolled in the final academic year of a first University Degree programme,
• are enrolled in a graduate school programme (second University Degree or equivalent, or higher);

Method of application:
If you are interested in this internship opportunity and meet the minimum requirements, please send
your letter of motivation, up-to-date Resume/CV, copy of ID, education certificates and other
credential documents to;

Email : pretoriacvs@iom.int

Click Here to Apply

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