CrossBoundary Senior Operations Officer

Founded in 2011, CrossBoundary is a mission-driven investment firm committed to unlocking the power of capital for sustainable growth and strong returns in underserved markets. CrossBoundary provides transaction and investment advisory services, having developed a specialized expertise in unleashing investment across all sectors in these markets. Our advisory clients include governments, development finance institutions, private equity firms, Fortune 100 companies, and research institutions.

CrossBoundary Energy (CBE) is the leading provider of clean, renewable, reliable, and affordable electricity directly to African businesses. According to World Bank data, access to reliable and affordable electricity is the most significant constraint on economic growth on the continent. CBE addresses this challenge by providing African corporates with fully financed renewable power. Through this approach, we are building a disruptive, distributed, renewable utility that can unlock sustainable growth in Africa. 

Job Purpose: CrossBoundary Energy is recruiting a full-time Senior Operations Officer to support our independent power producer business as we continue to grow our number of projects, markets, and people under management. The Senior Operations Officer will play a hands-on role in streamlining our team’s continuous data management; culture management, publicity, compliance, and business intelligence work, employing their broad curiosity and creativity to build robust analog and digital solutions.

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Primary Responsibilities:

• Identify patterns in team workflows across CBE’s Business Development, Project Development, Regulatory, Environmental & Social, Finance, and other departments, synthesizing disparate quantitative and qualitative data to form a cogent view of how our team gets work done
• Accelerate problem-solving within CBE’s corporate operations function by identifying the core business/financial problem to be solved, then quickly structuring and executing on an effective, efficient approach to cracking it
• Translate knowledge and analyses into digestible “so-what’s,” reporting back to the Operations team and to CBE Management on the impact of Operations opportunities and challenges
• Employ a hypothesis-driven, adaptable, and prioritized framework to investigating how to remove obstacles to setting up holistic operations in new countries
• Negotiate on CBE’s behalf to contract service providers, including legal, communications, and insurance partners. Manage constructive conflict where necessary in a calm, curious, and solutions-oriented manner to advance CBE’s business interests
• Identify gaps in existing procedures or documentation and pilot new ways of doing things to better achieve team objectives
• Develop new checklists, procedures, tools, procedures, and templates to better capture and organize team knowledge and data to publicize CBE’s brand and meet reporting obligations
• Train CBE teams on new, efficient ways of working, collecting and responding to team feedback
• Remain appraised of relevant corporate regulations and lead application for and acquisition of corporate permits and any other permissions as appropriate
• Identify external industry, national or global work trends that affect CBE’s business and shares with the team. Contribute ideas about potential positive and negative impacts of external trends on team work in group discussions
• Lead on short-term, interdisciplinary strategic initiatives at the request of the COO

Qualification & Experience:

• Cover letter highlighting at least two specific examples in your work describing how adoption of new tools, technologies, or automations in the organization helped the company to better achieve its goals
• 3+ years’ experience working in operations, IT, corporate communications, or business intelligence at a top-tier international corporation, consulting firm, or start-up enterprise
• Motivation to work in the renewable energy industry, particularly the distributed generation / off-grid sector
• Curiosity about managing B2B external relations and branding
• Fluency in the Microsoft Office Suite (Word, PowerPoint, Excel)
• Familiarity with the capabilities of applications in the Microsoft Technology Stack (Dynamics, SharePoint, Projects, Teams)
• Familiarity with graphic design principles and social media management
• Bachelor’s degree in relevant field

Other Details

• Contract Type: Full Time
• Selection Process: Interview
• Salary: negotiable
• Application Process: Online

Click on the link HERE to apply

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