UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137​ countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide.
Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact.

UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

UNHCR Private Sector Partnerships (PSP) has been running successful fundraising programmes in several Asian markets. In 2017 PSP aims to raise a minimum of $73 million from the Asia/Pacific region compared to the $3.4 million raised in 2006.

…

Click Here to Apply

Follow on WhatsApp Channel

Follow on X

Follow on Facebook

…

Since 2007 three new Asian markets have been launched; Hong Kong (2007), Thailand (2008) and South Korea (2008). Hong Kong was the first PSP office in Asia and operates in a highly competitive market. In spite of the competition the office has experienced year on year growth and operates a diverse new donor recruitment programme that covers face to face, online and direct response television fundraising activity.

Due to the size and the diversity of donors recruited, the office operates a complex donor retention strategy which require more powerful and sophisticate donor management system in order to implement it effectively.

The success of the PSP programme and the increasing number of donors in Hong Kong lead to the requirement that the donor database system to be enhanced. PSP Hong Kong now requires a Fundraising System Assistant to work closely with UNHCR, focusing on providing efficient supports on the operation of the existing and the new Donor Database System of PSP Unit.

…

Also Read: United Nations Office Geneva is Recruiting Support Interns

…

Reporting to and supervised by the Assistant PSP IG Officer – Donor Care, this position will play a supporting role in ensuring high quality of database management and efficient enhancement, which fit for UNHCR’s requirements.

This position is a UNOPS position with a contract which is renewable each calendar year.

2.Purpose and Scope of Assignment

•Under the supervision of the Assistant PSP IG Officer – Donor Care, supports the operation of the existing and the new Donor Database
System (the new system) of UNHCR’s Private Sector Partnerships Unit;
• Assist the supervisor in processing monthly donation (both by autopay and credit card), informing and advising the supervisor in case of
inaccuracy and special occurrence;
• Assist To be the secondary administrator of the existing and the new Donor Database System and responsible for creating new users and
permissions etc.;
• Assist in the analysis of donation behaviors of donors and performance of different fundraising programs;
• Assist in preparing finance reports and dashboards for managers review;
• Select donors for different promotion campaigns to fit for PSP operation needs;
• Responsible for monthly donation transactions;
• Import data manually when required such as data from telemarketing agencies;
• Provide technical supports with testing new functioning and operational effectiveness of the new system;
• Provide technical supports with data migrations between the existing and the new system;
• Undertakes other duties as assigned by her/his supervisor.

3. Monitoring and Progress Controls

• Supervision by Assistant PSP IG Officer – Donor Care
• Weekly work brief report to supervisor
• Monthly work report by Assistant PSP IG Officer – Donor Care

4. Qualifications and Experience
(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience
should correspond with the level at which the contract is offered.)

a. Education (Level and area of required and/or preferred education)
• Completion of the Secondary Education, degree is desirable in IT system management or Information Systems Management, or other
related fields.