UNDP provides internship opportunities to students (those completing a Master’s or in the last year of their Bachelor’s) and to recent graduates (up to one year post-graduation) who exhibit an interest in the field of development and who share our vision. These practical experiences, whether in UNDP country offices, regional hubs or headquarters in New York, provide a taste of UNDP’s work and community. 

UNDP internships may last up to six months. Exceptionally, internships may last nine months when they are being completed for academic credit. They may be completed in-person or remote, as detailed in the vacancy announcement. Interns receive a monthly stipend that varies depending on country of assignment.  

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UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Scope of Work

• Provide technical support on Firewall replacement in cooperation with a local information technology company.

• Provide web management services. Modify, revise, and edit webpage assets, layouts, diagrams, and network documentation as required in consultation with a communication and advocacy consultant. Support JLO’s website migration from SiteCore to Drupal and provide complete technical support.

• Perform as the ICT focal point as per signed Delegation of Authority and manage ICT functions for the Office. 

• Provide technical support for network-related troubleshooting and advice to JLO personnel. Liaise with ICT Colleagues in RO and HQ as required for support and guidance. Meet all ICT on-boarding requirements for new personnel.

• Process ICT equipment registration and disposal in Quantum asset module, support to the physical inventory verification exercise and prepare inventory reports as required.

• Draft ICT annual work plan for the office. Provide inputs to the development and review of internal ICT policies and procedures as required.

• Provide IT support in the use of Quantum (UN WOMEN’s implementation of Oracle-based ERP) and other business efficiency tools for improved business results and improved client services.

• Install commercial and in-house developed software and related upgrades, anti-virus programmes. Maintain an up-to-date inventory of the software and hardware.

• Configure network printers and provide user access as required. Respond to user needs and questions regarding network access. Maintain measures for business continuity and disaster recovery processes and procedures including backup and restoration of both server and local storage facilities.  

• Provide technical support, specifications, and information in the procurement of new ICT equipment.

• Provide other ICT support for key events.

Deliverables 

• New Firewall installation in the Office by October 2024 in cooperation with the supplier and a local information technology company, however the schedule is subject to change.
• A list of installed, updated, or removed applications on the office devices and other appropriate actions taken for maintaining UN Women’s InfoSec compliance.
• ICT equipment inventory report and ICT annual work plan for JLO.
• High quality webpages maintained and digital content in JLO website complying with the cooperate web policy and agreed formats after migration from Sitecore to Drupal.
• Knowledge sharing products by participating in ICT networking meetings, trainings and/or workshops conducted by ICT Section.

Consultant’s Workplace and Official Travel

• Travel will not be required to this assignment.

Competencies

Core Values: 

• Respect for Diversity 

• Integrity 

• Professionalism 

Core Competencies: 

• Awareness and Sensitivity Regarding Gender Issues 

• Accountability 

• Creative Problem Solving 

• Effective Communication 

• Inclusive Collaboration 

• Stakeholder Engagement 

• Leading by Example 

Please visit this link for more information on UN Women’s Core Values and Competencies: 

Education and Certification:

• Completion of secondary education is required.

• Bachelor’s degree in communications, computer science, computer engineering, information technology, web design or a related field is an asset.

• Certification on Cisco Meraki and Microsoft Azure Fundamentals are recommended. Microsoft Azure Administrator Associate or Equivalent is an added asset. If certification is not available at the time of recruitment, it should be obtained within 6 months.

Click Here to Apply

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