UNHCR is Recruiting Resettlement Assistances (Closes 24 Oct 2023)

UNHCR is Recruiting

UNHCR, the UN Refugee Agency works to ensure that everybody has the right to seek asylum and find safe refuge, having fled violence, persecution or war at home.

Since 1950, we have faced multiple crises on multiple continents, and provided vital protection and assistance to refugees, asylum-seekers, internally displaced and stateless people, many of whom have nobody left to turn to.

Where appropriate, UNHCR uses cash transfers or vouchers instead of food rations so displaced people can buy food, goods and services in the same way as the local community. This helps them access the items they need in a dignified manner and supports local economies. It is also cost-effective, allowing us to reach and support more people. 

We help to save lives and build better futures for millions forced from home.

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People forced to flee their homes to escape conflict or persecution must often leave everything behind to make the dangerous journey to safety.

UNHCR, the UN Refugee Agency, provides emergency protection and assistance to keep them safe, including shelter, access to clean water, food, medical care and help to reunite families.

Within the first 72 hours of an emergency UNHCR can send out supplies for 600,000 people and deploy expert staff to protect them.

We register and document displaced people and are on the lookout for the most vulnerable among them, such as older people, children travelling alone or pregnant women, to ensure they receive any specialized care they need.

We support both refugees, who have crossed an international border in search of safety, and people who have fled their homes but remain displaced within their own countries.

Organizational Setting and Work Relationships A Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications.

The incumbent provides important clerical and administrative support to resettlement operations and may occasionally take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office to exchange information and discuss issues on resettlement cases.

Some limited contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.


– Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.

– Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.

– Follow-up on cases from time of submission to final decision and departure.

– Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases. – Assist in logistical arrangements of selection missions by resettlement countries.

– Coordinate travel and departure arrangements for refugees accepted for resettlement.

– Assist in maintaining accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.

– Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.

– Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.

– Assist in mitigating resettlement fraud by reporting suspected fraud.

– Provide counselling to PoC.

– Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level G4

– 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

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