World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.
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World Bank has embarked on an ambitious new growth strategy (IFC 3.0) to stimulate more investment activity, especially in Low Income Countries (LICs) and Fragile and Conflict affected Situations (FCS). This strategy requires a shift in our approach to proactively create, deepen and expand markets and projects rather than waiting for clients to propose projects for IFC to finance.
Working with clients, we will first seek private sector solutions to address development challenges, where such solutions are advisable and can be effective, and reserve public funding for projects only when other options are suboptimal. This strategy also relies on upstream work with Governments and the wider World Bank Group to enable private sector solutions and financing. We call this approach the “Cascade”.
Duties and Accountabilities:
The KM Officer will be a member of the MAS Global Analytics team, part of MAS Global Cross Cutting team. Key responsibilities include but are not limited to the following:
• In consultation with Global MAS management team, develop, implement and update the MAS Knowledge Management Plan.
• Primary responsibility for selecting appropriate platforms, tools, approaches and techniques to create, access, and share knowledge across MAS. Support and promote the adoption and use of available AI tools for knowledge creation, sharing and learning in MAS.
• Ensure that the MAS intranet site news and resources are regularly updated. Regularly track user traffic through basic analytics (i.e. Adobe Analytics). Develop MAS intranet site, and support community hub managers to maintain and update sub-sites and pages in line with the corporate standards and best practices. Conduct periodic MAS intranet user surveys to identify areas for improvements and to promote usage and visits.
• Provide advice and inputs to the MAS sector and cross-cutting teams on dissemination of sector reports, project best practices, lessons learned, tools, guidance documents, etc.
• Leverage opportunities to showcase knowledge created by the sector and cross-cutting teams through a variety of channels. Work closely with the communications team on the dissemination strategy for publications targeted at the external audience.
• Support the planning and dissemination of Global MAS and MAS sector learning and knowledge events to share findings, lessons learned, etc., through formats such as MAS Knowledge Forum, BBLs, workshops, clinics, webinars, and bi-annual MAS sector conferences. Work in close collaboration with GKLO, KM officers in other Industry Groups to deliver successful learning sessions.
• Provide administrative and platform support to MAS Innovation Ventures (MASIVe) initiative, including the facilitation of in-person and online cohort meetings, dissemination of informational materials on MASIVe projects and organization of related learning sessions for MAS staff.
• Work closely with MAS sector and cross-cutting teams to design, create and disseminate knowledge products, tools, best practices, lessons learned and learning events.
• Responsible for the coordination with IFC GKLO on (i) MAS KM activities and the development of MAS KM plan; (ii) knowledge exchange programs; (iii) updating knowledge platforms; (iv) MAS inputs for corporate knowledge programs and initiatives, including Lessons, KNOWbel, KNOWvember, etc.
• Lead, in collaboration with MAS Communications team, the production of the MAS internal periodic newsletter covering MAS intranet, with inputs from MAS sector, cross-cutting and regional teams.
• Implement IFC’s and WBG’s knowledge and learning protocols and practices in carrying out the above duties.
