Cruise Ship Fixed Term Vacancies Available – Ritz Carlton Yacht [2024]
Activity Staff Required
Ritz-Carlton is known for its exceptional service, sustainability, and community involvement. The brand’s personnel undergo a rigorous training program that emphasizes giving visitors individualized attention.
Ritz-Carlton has also received numerous medals and honors, including the Malcolm Baldrige National Quality Award.
Ritz-Carlton Investing Company was established by Albert Keller, who bought and franchised the name in the United States. The first Ritz-Carlton Hotel in the U.S. opened in New York City in 1911. It was located at 46th Street and Madison Avenue. Louis Diat ran the kitchens and invented Vichyssoise there.
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Also Read: Work in UK – Visa Sponsorship Available : Relocation cost covered by Employer
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The Activity Staff – Ritz Kids position is responsible for delivering high quality, individualized and excellent entertainment services for guests whilst working towards a goal of achieving total guest satisfaction. When children between the ages of four (4) and twelve (12) years of age are onboard, this role will deliver educational programming and a high-level of entertainment for our younger guests. Programs offered in the Ritz Kids program focus on Environmental Sustainability, Marine Life, Sailing, Arts and Culture.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Lady or Gentleman for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice. All duties and responsibilities are to be performed in accordance with the Company’s Safety, Quality and Environmental standards.
Essential Duties
- Interacts with and maintains guest satisfaction at all times, with a specific focus on our younger guests, this includes, but is not limited to leading educational programming, hosting parties, games, and other related activities
- Leads creative activities, implements entertaining and educational programs for children four (4) to twelve (12) years of age
- Ensures safety and supervision of all children participating in the Ritz Kids program
- Hosts tables in the restaurants on most evenings with special care given to those guests dining with children and guests traveling solo
- Attends onboard receptions and other social events as scheduled by the Activates & Aquatics Manager
Completes arrival and departure duties in cooperation with the Guest Services Manager and Shore Collection Manager - Provides daily briefing to all guests regarding activities onboard
- Proactively responds to issues or potential problems quickly and efficiently. Communicates any challenges, complaints or service difficulties to the Activates & Aquatics Manager
- Assists with the Ritz Kids introduction and training of new Ladies and Gentlemen
- Assists in the delivery of aquatics programming in The Marina as required
Qualifications
- Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position
- Bachelor’s Degree in Education, Recreation or related field
- Minimum two (2) years’ experience in a similar position working with children between the ages of four (4) and (12) twelve years of age
- Valid First Aid certification
- Previous experience in the entertainment industry within an international five-star establishment is considered an asset
- Previous experience programming for youth preferred
- Lifeguard Certification considered an asset
- Experience with watersports equipment considered an asset
- In possession of, or willing to obtain, Royal Yachting Association (RYA) Powerboat Level 2 Certification
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The Lady or Gentleman must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
About The Ritz-Carlton Yacht Collection
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service throughout the world.
The Ritz-Carlton has taken the legendary service to sea with The Ritz-Carlton Yacht Collection. We seek experienced luxury cruise hospitality professionals to become one of our Ladies and Gentlemen.
